FAQs

❓ 1. How can I contact ORIXARA?

You can contact us by email at support@orixara.com. Our customer support team is available 24/7 and will respond within 24 hours.

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❓ 2. How long does shipping take?

Shipping typically takes 7–15 business days depending on your location. You will receive a tracking number once your order has been shipped.

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❓ 3. Do you offer free shipping?

Yes! We offer free shipping on orders over $50.

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❓ 4. Where do you ship from?

We ship from our international warehouses to ensure fast and reliable delivery.

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❓ 5. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number by email to follow your package in real-time.

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❓ 6. What is your return policy?

We offer a 30-day money-back guarantee. If you’re not satisfied, you can contact us for a refund or exchange.

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❓ 7. Are your products safe to use?

Yes, all our products are tested and safe for everyday use. We focus on high-quality beauty tools that enhance your natural glow.

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❓ 8. How can I place an order?

Simply browse our store, add your favorite products to cart, and proceed to checkout to complete your order.

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❓ 9. Can I cancel or change my order?

Orders can be modified or canceled within 24 hours after placing them. Please contact us as soon as possible.

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❓ 10. What payment methods do you accept?

We accept all major payment methods including Visa, Mastercard, PayPal, Apple Pay, and more.